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Advanced Project Quality Management
...Being practically effective about quality management and continuous process improvement

Project Quality Management provides all the tools to make sure your project turns out as planned. It prescribes an important role in project planning and establishes the major functions of the project manager during project execution. The quality movement is followed through its development over the past century. Building from the foundations of inspection and the use of static, this class goes beyond the tools to the strategies and philosophies that lead to success. The course covers how to implement that plan, and how to provide the tactics to implement these strategies.

Once the tools for project success are put in place, this course looks at how to improve the project management function beyond the project. This assures that your organization will continuously improve its project management processes, which will result in higher customer satisfaction and lower costs.

The goal of this course is to equip participants with the knowledge necessary to effectively plan, control, and improve quality on individual projects and corporate project management processes.


Prerequisite

Basic understanding of project management


Course Level

Intermediate/Advanced


Duration

2 Days


Who should attend?

If you are responsible for improving project quality, this course is an absolute must. Project managers, senior project managers and executives who are overseeing project quality initiatives will find this seminar to be exactly what they need to design, develop and implement the continuous improvement of project outcomes and the processes that support project management initiatives.


Performance Focus

  • Planning for project quality
  • Planning for product or service quality
  • Building a quality system to implement product or service quality
  • Providing the tools and tactics to measure and monitor organizational and individual and individual project quality

What You Will Learn

  • Plain for higher quality project deliverables
  • Measure key performance indicators on project, processes and products
  • Turn data into useful project information
  • Take action on analyzed data that will drive down non-value added costs and drive up customer acceptance and satisfaction
  • Describe the concepts, tools and techniques of today’s quality management programs

Content

Basic Outline of the Course:

Foundation Concepts
Quality defined
The evolution of quality
Project quality management
Project management quality
     a. Project level
     b. Organizational level

Project Quality Planning
Quality policy
Quality planning - project level and PMO level
Tools and techniques for quality project planning
Quality planning project
Project objectives-business level and project level
Benchmarking
Cause and effect
Process flow charts and building process maps
Failure Mode and Effect Analysis (FMEA)
Financial aspects of quality planning

Project Quality Control
How to identify variance
    a. Data collection
    b. Data types
    c. Data sampling
    d. Data analysis
    e. Earned value management
    f. Control charts
How to manage variances
Important Tools Of Quality
Flow Diagram and Activity Diagram
Run Charts and Control Charts
Brainstorming and NGT
Affinity diagramming method
Sampling and sample modeling
Cost of quality and Cost-benefit analysis
Force-field analysis
Design of experiments (DOE)
Failure Mode and Effects Analysis (FMEA)
Checklists and punch lists
Histogram and Bar Charts
Pareto Charts and 80-20 principle
Tree Diagram and decision making

Project Quality Improvement
Project quality improvement - The Big Picture
Breakthrough improvements
Creative solutions
Creating an infrastructure
Overcoming resistance
The concept of “The Cycle of Blame-Game”
Project management maturity model

Recap & Closing
   
 

Email at
sujala@pmpulse.net
or
Call +91 9902070483
to book this course
   
       

 

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